For PC: Go to How to clean and reinstall Silverlight, click the Microsoft Fix It button, and then follow the on-screen instructions.If you're still experiencing streaming issues, go to Microsoft Support to uninstall and reinstall the Silverlight player: Close and re-open your web browser, then try streaming the video again.įor more information about Silverlight application storage, go to Microsoft Silverlight.Open the Application Storage tab, and check the box next to Enable application storage.Right-click the player window, and then select Silverlight.Microsoft Silverlight is a browser plugin used to play video content on Firefox, Safari, and some previous versions of Internet Explorer.Įnabling and clearing Silverlight application storage resolves most intermittent problems with the player on these browsers. I now am trying to follow their help steps. i also down loaded and installed silverlight to watch amazon prime videos but am being told silverlight is not installed when i try to watch a video.
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